Meet Our Team

Meet the Management and Maintenance Team at The Village at Cloud Park. Our Staff at The Village at Cloud Park strives to provide the best possible Resident Service you will find in any apartment community. Our extremely capable Team has a combined 100 years of experience in our industry. The Village at Cloud Park consists of 216 units and our Staff, expertly handles, all of the challenges that come with a property this size. Our Teams are on-site Monday through Friday from 9:00 am to 5:00 pm. The Management Team is also available on Saturday from 9:00 am – 2:00 pm. Our Staff enjoys a much-needed day of rest on Sundays.

Our Team’s devotion and dedication to our Company, our Community, and our Residents is unsurpassed! Every member of our Teams takes pride and ownership in our amazing Community. We can’t wait to welcome you and look forward to serving you as Cloud Park Residents!

Office Staff

Sarah Puckett

Property Manager

Sarah is one of our original team members. She joined the Cloud Park Team in 2001 and brought with her incredible organizational skills. She juggles many of the day-to-day operations in the Management Office and always with a smile. Sarah and Jillyn will both work with you to ensure you have a fantastic residency at Cloud Park.

Jillyn Cross

Assistant Manager

Jillyn joined the Cloud Park Team in 2005. Jillyn is most likely to be the first person you will meet, whether visiting us in person or communicating online. Jillyn and Sarah work with you to ensure that your experience at Cloud Park is seamless, from processing your application to your move-in day and beyond.

David Pfiffner

Managed IT Services Provider Manager / Courtesy Officer

David was actually a resident at Cloud Park before joining our team. Over the past 11+ years, he has been an integral part of our operations, contributing in numerous ways, including the design and maintenance of our website, handling all IT-related issues in the office, installing and managing our security camera system, scheduling Pool Monitors, and serving as our Courtesy Officer (security) for both residents and the property.

Maintenance Team

Joe Anthony

Maintenance Supervisor

Joe Anthony is also an original Team member and came to Cloud Park in 2001. Joe already had a background in Property Maintenance and brings close to 30 years of experience to the table. He oversees the completion of day-to-day Work Requests, preparation of units for new Residents before their move-in as well as handling the purchasing of all Maintenance supplies, appliances, etc.

Nate Shaw

Maintenance Technician

Bio Coming Soon

Honorable Mention

Mindy James (Retired Property Manager)

Mindy dedicated over 23 years to Sentry Property Management, with a total of just over 30 years in the apartment industry. Starting as a Leasing Professional, she advanced through the ranks, eventually leading new construction lease-ups at Wexford on the Green and The Village at Cloud Park apartment complexes, maintaining her position as property manager at both locations until late 2024. Though her duties were largely administrative, her open-door policy with residents left a lasting impact. She has transitioned to a more administrative role and no longer works on-site. We honor her exceptional service and wish her all the best in her semi-retirement after a successful and fulfilling career in property management.